Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact support. This includes your name, email address, phone number, payment information, and business data.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and respond to your comments and questions.

3. Information Sharing

We do not sell your personal information. We may share your information with service providers who perform services on our behalf, such as payment processing and data analysis.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Location Data Collection and Tracking

MRKS POS includes optional location tracking features that allow administrators to track the real-time location of authorized employees and field staff members. We collect precise location data (GPS coordinates, latitude, longitude, accuracy, altitude, speed, heading) only when you explicitly enable location tracking and grant necessary permissions. Location data is used exclusively for real-time employee location monitoring, geofencing, route optimization, and service delivery improvement. You have full control over location data collection and can enable/disable tracking at any time through app settings or your device settings. Location data is stored securely with encryption and access controls, and you can request deletion at any time. We do not sell location data to third parties or use it for marketing purposes. See detailed Location Data section below for complete information about your rights regarding location data.

6. Your Rights

You have the right to access, update, or delete your personal information. You can also object to processing of your personal information and request data portability.

7. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies.

8. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the 'Last updated' date.

10. Payment Information

When you make purchases or subscribe to our services, payment is processed through trusted third-party payment processors. We do not store full credit card numbers on our servers. For details about payment handling and billing, please see our Pricing page or contact support.

11. Auto-Renewing Subscriptions

Some features are available through auto-renewing subscriptions. Subscription titles, length, and prices are shown at purchase and on our Pricing page. Subscriptions automatically renew unless canceled. You can manage or cancel subscriptions through your device's app store account settings.

12. Analytics & Third-Party Services

We use analytics and third-party services (such as crash reporting and analytics providers) to improve our service. These providers may collect information about your use of the app. We only share the minimum required information and require providers to process data in accordance with this policy.

13. Data Retention

We retain personal data only as long as necessary to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of data and applicable law.

14. How to Access, Update, or Delete Your Data

You may access, update, or request deletion of your personal information by contacting our support team via the support center or the email address listed below. We will respond to valid requests in accordance with applicable law.

15. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We take steps to ensure appropriate safeguards are in place when transferring data internationally.

16. Security Measures

We implement reasonable technical and organizational measures to protect personal information. However, no method of transmission over the internet or electronic storage is completely secure.

17. Contact Us

If you have questions about this privacy policy, please contact us at privacy@mrkspos.com or through our support center.

18. Client Data Ownership & Protection

All client retail and sales data entered into MRKS POS remains the exclusive property of the client. MRKS POS acts strictly as a data processor and hosting provider. We do not access, share, or disclose client sales data to any third parties, including government agencies or tax authorities, without a valid, targeted legal court order against the specific client.

Terms of Use

For information about terms and conditions that govern use of our services, please review our Terms and Conditions. To learn about subscription options, pricing, and billing, visit our Pricing page.